If you were to Google de-escalation tips, you would get horrible advice. “Stay calm and slowly back away. When someone is angry, they want to feel like they matter. They want to feel met and understood. They want to know that they have an impact on you. While many courses focus on the “right thing” to say, …
The wild thing about labeling people is that while it can be blatant and overt, it can also be subtle. It can slip through in small ways. One of the most insidious of these is in it’s positive forms (all of these are Labels). “You’re so pretty!” “You’re so feminine!” “You’re so happy!” “You are …
Four years ago I had an insight that helped me see and break out of the molds that other people were putting me in, and it has changed how I interact with people ever since. I remember that particular evening well. I was running an event with about 20 people. A new student stood out …
Sign up to receive 3 Ways to Become a More Impactful Leader!
